Case Study
Room to Read Delivers Scalable Learning Experiences with Managed AWS Cloud Services
Industries
About Room to Read
Room to Read is a global nonprofit organization that collaborates with governments and communities to deliver measurable educational outcomes at scale. The organization focuses on helping children in historically low-income areas develop strong literacy skills while supporting girls to succeed in school and make key life decisions with confidence. By leading community-based programs across multiple countries, Room to Read continues to drive lasting change through education, empowering millions of children to build brighter futures. Learn more at www.roomtoread.org.
Challenge
Room to Read’s Key Business Objectives
Room to Read leveraged Cloudelligent’s Managed Cloud Services to modernize its AWS environment and achieve the following goals:
Enhancing application delivery through automated deployments that accelerate release cycles and reduce manual effort.
Improving security enforcement with continuous monitoring and proactive protection against potential threats.
Increasing visibility into application and infrastructure performance to drive faster, data-driven decision-making.
Establishing structured support and automation for daily operations to reduce manual workloads and improve reliability.
Key Amazon Web Services Used
- AWS CodeBuild
- Amazon Elastic Container Registry (ECR)
- Amazon Elastic Kubernetes Service (EKS)
- AWS CodePipeline
- Amazon GuardDuty
- AWS Lambda
- Amazon CloudWatch
Third-Party Tools
- OpenTelemetry
- Honeycomb
- Snyk
- CoreStack
Solution
How Cloudelligent Accelerated Room to Read’s Objectives
1
Automated Application Deployments
To streamline application delivery, Cloudelligent implemented a fully automated CI/CD pipeline for Room to Read. Using AWS CodeBuild, Amazon Elastic Container Registry (ECR), and AWS CodePipeline integrated with Amazon Elastic Kubernetes Service (EKS), the pipeline simplifies builds, testing, and deployments. This ensures seamless promotion from commit to production, reduces errors, and accelerates release cycles, allowing Room to Read to deliver applications more efficiently and reliably.
2
Integrated Security Enforcement
Cloudelligent strengthened Room to Read’s AWS environment with a multi-layered security framework that safeguards applications and infrastructure at every stage. Snyk is integrated into AWS CodePipeline to detect potential vulnerabilities early, while Amazon GuardDuty continuously monitors for emerging threats. Real-time alerts for abnormal activities (e.g., suspicious SSH activity or AWS login attempts) are sent via AWS Lambda to Slack to enable rapid response.
3
Observability and Monitoring
To enhance visibility and maintain performance, Cloudelligent deployed OpenTelemetry within Kubernetes clusters to capture telemetry data across applications. Metrics collected in Amazon CloudWatch are fed into Honeycomb dashboards, providing actionable insights into application health, infrastructure performance, and user experience. This continuous monitoring allows timely scaling and architectural adjustments, ensuring Room to Read’s systems remain efficient, reliable, and responsive.
4
24/7/365 Proactive Support
Cloudelligent provides dedicated, round-the-clock support to ensure uninterrupted operations. Advanced monitoring and real-time alerting are backed by an AWS-certified HelpDesk that delivers Level 1 and Level 2 technical support. Complex cases are seamlessly escalated to Level 3 engineering for expert resolution. Routine operations such as provisioning, OS patching, and backups are handled proactively, while critical incidents receive rapid response and guidance to minimize impact.
Results & Benefits
From Vision to Literacy — Room to Read’s Journey to Scalable Education
Cloudelligent’s AWS-powered managed services enable Room to Read to streamline operations, strengthen security, and gain better visibility across their cloud environment. Key outcomes include:

Accelerated Application Delivery
By implementing a fully automated CI/CD pipeline with AWS CodeBuild, Amazon ECR, AWS CodePipeline, and Amazon EKS, Cloudelligent reduced manual effort and deployment errors. Deployment frequency improved from months to weeks, efficiency increased by up to 70%, and application stability strengthened. This provides a smoother experience for educators and learners.

Strengthened Security and Proactive Incident Response
Cloudelligent integrated Snyk into AWS CodePipeline for automated vulnerability scans, preventing insecure code deployments and reducing vulnerabilities by up to 60%. Amazon GuardDuty provides continuous monitoring, while AWS Lambda enables real-time alerts, cutting incident response times by 2 hours. This proactive approach increases security compliance and resilience against brute-force and unauthorized access attempts.

Improved Observability and Performance Insights
By deploying OpenTelemetry in Kubernetes clusters and using Honeycomb dashboards to visualize Amazon CloudWatch metrics, Cloudelligent provided Room to Read with actionable system insights. MTTR reduced from 2–3 hours to 15 minutes, while application uptime improved by up to 90%. This ensures a more reliable service for end users. Furthermore, proactive scaling lowered downtime incidents by up to 80%.

More Focus on Innovation
With Cloudelligent managing AWS operations, Room to Read’s teams focus on advancing educational programs. Routine tasks such as provisioning, OS patching, and backups are handled proactively, while critical incidents are escalated for rapid resolution. This managed approach ensures uninterrupted operations and frees in-house teams to dedicate time to innovation and strategic initiatives.
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