Chatbots vs. AI Chatbots: What’s Driving Next-Gen Customer Support?
The future of customer service isn’t just about efficiency; it’s about creating meaningful connections. Chatbots are leading the way! By leveraging AI-driven technology, businesses can deliver faster, more personalized experiences—often with remarkable success. As per a recent Gartner Digital Markets report, 92% of companies are considering investing in AI-powered software in 2024. In this blog, […]